How change your Gas and Electricity supplier

To swap your gas and electricity supplier is simple and should take only a few moments to complete. Please see below for our guide and tips.

Finding the best deal on your Gas and Electricity Provider

• Gather together your last three or four gas and electricity bills together. Quickly add up the total you have spent or work out how many units of gas and units of electricity you have used.
• Important Tip – Use a winter and a summer bills so you have a good balanced average of your energy usage.
• Look to see how you pay your bill, remember that monthly direct debit this is the cheapest way to pay your gas and electricity bills, savings can be as much as £20 a month.
• Consider the following when changing your supplier.

• Price; if you are swapping energy providers to save money then this is fundamental of course. You want to find for a supplier that is cheaper than your current one and if possible go for the biggest savings. Recent findings for the influential Which? Magazine, one of the biggest independent product review companies in the world, recommended the Utility Warehouse as their overall Best Buy winner.
• You should also research the Customer Service Ratings for your choice of energy supplier as some UK energy suppliers have better/worse customer service ratings than others. Customer service ratings are derived from aggregating the statistics collected by Consumer Focus. http://www.consumerfocus.org.uk. Again The Utility Warehouse triumphed as top dog here to with almost twice the positive customer ratings of some of the biggest providers.
• Ensure your new provider has an Online Account Facility. Only some of the UK’s energy suppliers have this. It’s a great asset , allowing you to manage your account over the Internet , submit meter readings and get paperless billing if you wish.
• Remember that if you have a prepayment meter you will need to get your existing supplier to physically change the meter before you can swap. It should not cost you anything to do and will only take an hour if that.  Prepayment meters are the most expensive type of way to pay for your gas and electricity so get off this type of provision as soon as you can.

Once you have chosen who you want to supply you the following is a guide to what to do next:

• You will need you mpan and mprn numbers. They might sound a bit odd but these are the numbers the new energy supplier will need to know where to send the gas and electricity to. These can be found on your bill and often on the meter. Your new supplier will need your bank details for the direct debit.
• If you have chosen to manage your account online ensure you have an email address to be able to log into the supplier.

What to do after you have switched Energy Supplier

Once you have completed one of our online forms to change your gas and electricity supplier there are a few simple things you can do to ensure it all goes smoothly:

• First be aware of your rights to cancel and change you mind. Under UK regulation you have ONE FULL WEEK to change your mind from the date of your application so you have 100% peace of mind.
• When you get the confirmation of when your new supply will start, ensure you take meter readings so you can give these to both your old and new gas and electricity suppliers. This ensures you only pay for the power you have used. Its simple to do
• Pay your outstanding gas and electricity bills when the final bill arrived remembering to check the reading on the statement against your own records. If you have overpaid during your time with your current energy supply you will get this money back.